Your data stays with us. We hold the name, email, phone, and (for orders) shipping address you give us when you get in touch — nothing more. We never combine it with information from anywhere else, never enrich it with third-party data, and never pass it to brokers. Payment details, when an order is placed, are handled by our payment processor and we never see the card number ourselves. We retain order records for tax purposes for the period required by law (typically six years), and contact-form messages for up to two years unless you ask us to delete them sooner. You have the right to access, correct, port, or erase any of it; email us and we will respond within thirty days. You also have the right to complain to a supervisory authority if you believe we have mishandled your data.
This site uses a small number of cookies. Essential cookies remember basic things like your language preference, the contents of your cart, and whether you've already dismissed this banner — without them the site does not work properly. We do not set advertising cookies, we do not run third-party tracking pixels, and we do not feed data into marketing networks. If your browser supports it, you can block or delete cookies in your settings and the site will still function (you'll be asked again about banners). Essential cookies are kept for the duration of the session or up to twelve months for preferences. We do not store personally identifying information in any cookie.
You have full rights over your information. That means access (we'll send you a copy), rectification (we'll correct anything wrong), erasure (we'll delete it, subject to any legal retention period), portability (we'll provide it in a machine-readable format), and the right to restrict or object to processing. Reach out and we'll process the request within thirty days, free of charge. If anything we do leaves you uncomfortable, you can also contact the data-protection authority in your country directly. Just email hello@streampathnexlab.com.